Skip to main content

Gosh, you're chatty!

14th November 2019

Speech bubble with conversation dots

Gosh, you're chatty!

Library Services live chat

Short summary sentence

Did you know you can get help from a real life librarian via Library Services live chat service?

Last year, we answered 1450 chats totalling over 10.5 days chatting time. 97% of online chat users rated the service ‘good’ or ‘excellent’.

Live chat infographic displaying information included in the body text

Comments from chat users included

“Very speedy response and solved the issue quickly”

“This chat helps so much and it should be recommended to everyone at the University of Worcester.”

“Consistent, patient and friendly service! Always a great tool to use. Thank you.”

Live chat is available Monday-Friday 1-4pm. So, if you’ve got a query, just ask.

Recent posts