Did you know you can get help from a real life librarian via Library Services live chat service?
Last year, we answered 1450 chats totalling over 10.5 days chatting time. 97% of online chat users rated the service ‘good’ or ‘excellent’.
Comments from chat users included
“Very speedy response and solved the issue quickly”
“This chat helps so much and it should be recommended to everyone at the University of Worcester.”
“Consistent, patient and friendly service! Always a great tool to use. Thank you.”
Live chat is available Monday-Friday 1-4pm. So, if you’ve got a query, just ask.