This website is run by the University of Worcester Library Services. We want as many people as possible to be able to use this website, and find, access and understand out content. For example, that means you should be able to
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of our website are not fully accessible:
We've worked hard to make our content accessible. We also offer a self-service file converter, SensusAccess. It converts files into digital Braile, audio, ebook and images into text-based formats. For other formats, please see our askalibrarian service for contact oprions and response times.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact Phil Jones, Head of Content and Discovery via askalibrarian.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Please see our advice on support and facilities in The Hive, as well as how to get here and accessible routes into the building.
The University of Worcester Library Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons. We are working on a timeline to address these issues.
The focus indicator for the homepage link in the header, and social media and Customer Service Excellence links in the footer fail the contrast ratio requirement.
Placeholder text throughout fails the contrast ratio requirement.
Colour alone is used to represent links within paragraphs.
You may find it difficult to close or dismiss chat, as the close / minimise button, although operable with keyboard only, is not perceivable.
Screen reader users may not perceive new content after activating the status button.
We purchase a number of eresources which we make available via Library Search. These eresources are accessed on publisher and aggregator platforms, such as EBSCO, VLeBooks, ProQuest Ebook Central, Elsevier ScienceDirect. Please see searchBOX to find accessibility statements for the majority of our suppliers. For suppliers without statements, it is a disproportionate burden for us to audit their content. However, we are requesting statements from each of our suppliers over the next twelve months as each licence becomes due for renewal. If you would like further accessibility information for a particular platform, please let us know and we will contact the supplier.
Some of our older PDFs do not meet accessibility standards. For example, they don't zoom with reflow, or have navigable bookmarks.
Our interactive avoiding plagiarism presentation has no alternative text, and isn't accessible by keyboard or screen reader.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
This website was last tested on 3 September 2020. The test was carried out by AbilityNet, who manually reviewed three pages from each site. The site was also built alongside the WAVE web accessibility evaluation tool. We tested:
We also tested key user journeys with users from our different stakeholder groups:
We've rebuilt our website, including re-writing our content to improve accessibility. As part of this, our staff have been trained on the new guidelines and writing for the web. We're also asking our third-party suppliers to provide accessibility statements. This statement was prepared on 14 September 2020.