We are taking several measures to provide a safe and effective library service at this time. We are continuously monitoring changes in national advice, so please do return to this page for updates on Library Services. The University is also providing updates on advice.
You can find information on the re-opening and opening times of other county libraries, and the latest changes to services from Worcestershire County Council.
You can pay in person at The Hive or any open Worcestershire branch library. For opening hours please see the Worcestershire County Council library webpages. You can pay by credit or debit card at any location, but cash may be restricted.
If you are unable to visit in person, you can also pay fines over the phone. Please call the Worcestershire County Council customer contact centre on 01905 765765, or Firstpoint on 01905 542551.
Please return your loans through our new sortation machine in the Hive during opening hours. Library items are no longer quarantined on return. You can also drop off your loans at any open Worcestershire branch library. Once an item has been renewed 9 times, it cannot be renewed any further and must be returned to a Worcestershire library.
There is no time limit to browsing and you can borrow books using the self-service kiosks.
Study space and pcs are available on demand. We don't currently offer bookable study spaces or rooms.
Computers will log out after 4 hours to encourage fair usage. There will still be gaps between computer stations. Please contact student timetabling to find out the latest on space bookings on St Johns and City campuses.
Meeting rooms are currently locked between bookings to keep them clean and ventilated.
Level 0 is the best place to sit if you need to attend an online class or tutorial. You'll need your own device and headset.
The Hive Café is open from 9.00 - 19.00 Monday to Friday, 9.00 - 17.00 Saturdays and 9.00 - 16.00 Sundays.
Covered drinks and cold food are permitted elsewhere in The Hive.
Our reservation service is working as normal for libraries open in Worcestershire.
We can supply postal loans to students studying at a distance and staff and students who are shielding or self-isolating. We are currently operating a reduced service due to the need to adhere to Covid-related safety measures so there may be a delay in supplying books by post. Get in touch to discuss your requirements.
Email askalibrarian, use Live Chat or search our FAQs.
All our online resources remain available via Library Search and Resource Lists as usual.
Temporary relaxing of copyright legislation that enables us to digitise more material on Resource Lists during the Coronavirus pandemic is due to end on the 31st July 2021. Please get in touch to find out how.
A number of publishers are offering free resources during the coronavirus outbreak. We would like to assure you that we are already well-resourced with plenty of ebooks, journals and databases. We are also buying more ebook copies of print books where possible.
If you have received an offer from a publisher that you’d like us to review, or have a particular need for resources, please email the eresources team. If you would like access to an ebook, please suggest a book using our form.
The SCONUL Access scheme has now resumed. Some libraries are not currently participating in the scheme, please check before you visit. You can also place an inter library request if you need to access resources outside of our collections.