If you have a question email Ask a Librarian. We will reply within 48 hours (excluding bank holidays).
For quick queries use Live Chat (available Monday-Friday 12-5, Saturday 12-2).
For in-depth online support with using library resources, referencing or academic integrity book an online appointment with a Liaison Librarian.
Your online appointment will be on Teams and can last up to 30 minutes. You'll receive a link via email, so ensure your email address is correct when booking. For the best experience, use a laptop or device with a larger screen. If you cannot do this, consider contacting the Liaison Librarians for your subject for an in-person appointment.
Appointment, chat and email guidelines
What we can do
We offer advice on research, independent studies, essays or other projects. This may include:
- Helping you find and use the right databases and resources for your topic
- Advising you on your literature searching strategies
- Providing guidance on referencing and using referencing software
What we can’t do
- Explain your assignment brief or learning outcomes
- Conduct your literature searches for you
- Offer qualitative assessment of references found through a literature search
- Write or proof-read your work or references
- Check and correct more than a sample of your references
- Offer feedback on your work or the mark you receive
- Help with specific research methodology
- Provide ongoing support or tuition, including multiple interventions on one assignment
- Give you advice on essay-writing or other study skills. We recommend the University's study skills guidance, and student support including the Centre for Academic English and Skills and writers-in-residence.
We have a limit of one appointment per calendar month, or four per year, whichever is reached first.
Make an online appointment
