Skip to Main Content

2020 Inter library requests


If you need access to articles and books that are not held in our stock, we can help you obtain them from other libraries.

Please use the information below to place your request.

Inter library requests are for your private study and research. 

This service is for University of Worcester staff, students and partner students registered with the University. Academic staff can use the digitisation service for electronic copies for module resource lists.


Testing 123 tabs

First, check Library Search, to make sure we do not hold a copy of the article or book.

Then complete an online request form (click on 'Send a Request', one of the tabs at the top of the page).

We aim to supply within seven working days but it may take longer, so please plan ahead.  If there is a problem or delay, we will email you.

Articles are sent to your university email.  We will send you instructions on how to register for British Library articles.

Books must be collected from The Hive and returned to a member of staff.  Please do not use the book returns machine.

Watch our video instructions for opening a document from the British Library (4:42) or follow the instructions below.


If you do not already have one, register for a British Library online account. Your article will be delivered by email. We will contact you if there is a problem or delay.


Make sure you have Adobe Reader 10 or above installed on your device. If you are using an Apple device, download the document and open it using Adobe Reader. Choosing preview will open a blank document. Avoid using Google Chrome to open your article, as you will need to disable the Chrome pdf viewer. There are instructions on the page where you click to download your document.


Click on the link to the article in the email from the British Library.  If you have not already registered for British Library On Demand, you will need to do so now. Please wait five minutes between registering and trying to open your article.


Click to download your document.


Once the link to the document opens, you will see a prompt.  Enter your British Library username and password:

Image of British Library sign-in box.


Once your document is open, you may print one copy. You can save the document and have access to it for three years.  If you do not save it, the link will stop working after 30 days.

There is no charge for initial requests (articles or book loans).

Undergraduates pay £1.50 per book renewal.

Please bear in mind that we heavily subsidise requests.  The British Library charges approx £16 per book, £12 per article and £5 per renewal.

First and second-year undergraduates: five requests per year

Final year undergraduates: 25 requests

Postgraduates, researchers and staff: 50 requests

The British Library loan period is five weeks.  We encourage borrowers to read and take notes within this time.

If you do need a renewal, please email Undergraduates pay £1.50 per book renewal.

Inter library requests


Inter library requests

Email the team


Inter Library Requests, University of Worcester
The Hive, Sawmill Walk, The Butts
Worcester, WR1 3PD