You can borrow items from The Hive or any Worcestershire branch library using your University of Worcester student or staff ID card.
| Item type | How many can I borrow? | How long can I borrow them for? | Maximum number of auto-renewals |
|---|---|---|---|
| University High Demand (blue label) | 12 | 2 weeks | 9 |
| Other items (no label) | 12 | 3 weeks | 9 |
| University AV (green label) | 3 | 3 weeks | 9 |
When you bring your items back, keep your receipt as proof of return.
We encourage you to bring your items back as soon as you’re finished with them. Log in to your library account to see what you have borrowed, and its current due date. We’ll automatically renew items on your account up to nine times, providing they are not reserved by another borrower. We’ll email you to confirm whether your items have been auto-renewed. Check your university email regularly to keep up to date.
If another borrower has reserved an item on your account or we have already renewed it nine times you will need return it.
It is your responsibility to return your items on time.
Worcestershire County Council chargeable items (AV), and UW inter-library requests are not included in auto-renewals and must be renewed and paid for separately.
If the item you want is on loan or at another branch library, you can reserve it via your library account. You can reserve up to five items at a time. You can choose to collect your reserved item from any Worcestershire branch library.
We’ll email you when your reservation is ready. If you selected The Hive as your pickup location, collect your item from the reservation shelf on level 1. It will be shelved in alphabetical order by your surname.
If your item is overdue, a ‘late charge’ of £12 will block you from borrowing or renewing other items. You will need to return the item within 45 days, or supply a good quality, identical replacement copy of the item within 45 days to have the charge removed. If an item is not returned or a replacement copy supplied after 45 days the charge rises to £30, and the debt will be passed to UW Finance.
You can pay charges in The Hive or any Worcestershire branch library using the self-service machines to pay by cash or debit/credit card. There is a minimum payment of £1 by card.
Get in touch with us at libraryaccounts@worc.ac.uk as soon as possible if you have lost a University of Worcester item, if you have an issue with charges, or if you think an item on your account is incorrect.
Visit other UK university libraries through the SCONUL Access scheme. You can access more than one library. Most libraries permit reference access, and some libraries will allow distance learners to borrow items.
Can't find an ebook copy of something you need? If we have a copy in The Hive and you are studying in the UK we can post directly to your home address. Just fill out the Books by post request form. Please allow time for your request to be processed and posted.
You are responsible for returning the book on time and for paying for the postage to send the book back. We recommend posting books by recorded delivery.
If you need access to a journal article that is not available from our collections, place an interlibrary request. You can also request single chapters of books to be delivered to you electronically.
Unless you are local to Worcester, we recommend that you do not request complete books via inter library request as you must collect and return these at The Hive.