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Library Services and coronavirus

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We are taking several measures to provide a safe and effective library service at this time.  We are continuously monitoring changes in national advice, so please do return to this page for updates on Library Services.  The University is also providing updates on advice.


28 May 2020

Accessing resources and new trials

All our online resources remain available via Library Search and Resource Lists as usual.

A number of publishers are offering free resources during the coronavirus outbreak.  We would like to assure you that we are already well-resourced with plenty of ebooks, journals and databases.  We are also buying more ebook copies of print books where possible. 

However, we are investigating temporary access to further resources where there is a clear need, such as film streaming and textbooks.  Please bear with us, as reviewing and setting up trials takes time. 

If you have received an offer from a publisher that you’d like us to review, or have a particular need for resources, please email the eresources team or or suggest a book using our form.

We will add to the list of trials below as they become available.

  • Artfilms is a streaming platform for arts videos, including films, documentaries and master classes.  To login, please enter UW plus your ID card number.  This trial is available until the end of September.  Please note that some titles are inaccessible in the UK.
  • BibliU has over 25,000 ebooks available via the BibliU platform and downloadable app, including e versions of some of our print collection.  This trial is available until the end of June.
  • Cambridge University Press is providing access to over 1,700 ebooks and textbooks until 29th June 2020.
  • Drama Online is extending access to the entire platform until the end of June.
  • JSTOR is extending access to their journals, primary sources and ebooks until the end of June.
  • Mass Observation Online is an archive offering resources on British social history.  The trial ends 21st July 2020.  Please note, pdf downloads are not available.
  • Poverty, Philanthropy and Social Conditions in Victorian Britain documents the interactions between government policy and public philanthropy in Victorian and early twentieth-century society.  This trial ends on 1st July 2020.  Please note, pdf downloads are not available.
  • VitalSource is offering up to 7 ebooks free until the end of June.  You will need to register to create an account.


Book loans and returns

To prevent fines building up, all return dates have been extended automatically until further notice. If you have already incurred fines from books that you were unable to return, please contact the askalibrarian team.

Please keep hold of your loans if possible, as we are unable to accept returns by post while The Hive is closed.  However, if you wish to return your loans from The Hive and are leaving Worcester, there are two options:

  1. Drop them off at City Campus reception in Charles Hastings, as part of your daily exercise, or on your journey when you leave Worcester. Please note there is no vehicle access to City Campus, and check opening times before you travel.
  2. If you are in University of Worcester Halls of Residence, you can leave your loans in your room.



The askalibrarian enquiry desk is offering a service via email and chat.


Inter-library requests and reservations

We have stopped providing print books and other physical items for inter-library requests.   However, we will supply chapters from ebooks instead where possible, and can still provide online articles. 

We have suspended the reservations service until further notice.


The Hive

The Hive is closed, and will remain closed until further notice.  All events are cancelled.