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If you have a question email Ask a Librarian. We will reply within 48 hours (excluding bank holidays).

For quick queries use Live Chat (available Monday-Friday 12-5, Saturday 12-2).

For in-depth online support with using library resources, referencing or academic integrity book an online appointment with a Liaison Librarian.

Your online appointment will be on Teams and can last up to 30 minutes. You'll receive a link via email, so ensure your email address is correct when booking. For the best experience, use a laptop or device with a larger screen. If you cannot do this, consider contacting the Liaison Librarians for your subject for an in-person appointment.
 

Appointment, chat and email guidelines

What we can do

We offer advice on research, independent studies, essays or other projects. This may include: 

  • Helping you find and use the right databases and resources for your topic
  • Advising you on your literature searching strategies
  • Providing guidance on referencing and using referencing software

What we can’t do

  • Explain your assignment brief or learning outcomes
  • Conduct your literature searches for you
  • Offer qualitative assessment of references found through a literature search
  • Write or proof-read your work or references
  • Check and correct more than a sample of your references
  • Offer feedback on your work or the mark you receive
  • Help with specific research methodology
  • Provide ongoing support or tuition, including multiple interventions on one assignment
  • Give you advice on essay-writing or other study skills. We recommend the University's study skills guidance, and student support including the Centre for Academic English and Skills and writers-in-residence.

We have a limit of one appointment per calendar month, or four per year, whichever is reached first.

 

Make an online appointment