The information on this page is for students studying the following courses:
Heart of Worcestershire College
You can log into a computer or the wireless network in The Hive by using your library card number (username) and your library account PIN (password). This will give you access to the range of online resources available in The Hive.
You will have access to some University eresources which are available via the PCs in The Hive on a walk-in basis. They are available while you are in the building, not at home.
The University of Worcester cannot provide usernames and passwords for access to our full range of eresources due to licence restrictions.
You will also have access to all eresources subscribed to by Worcestershire County Council libraries. Most of these are available wherever you have access to a computer, not just in the libraries. The links for the County library eresources are available at the bottom of the library catalogue page.
The Access to Research service allows you to use a wide range of online research journals when you visit The Hive, or other libraries in Worcestershire. Log into your library account and click on the Access to Research icon above information about your loans. This service is not available outside of Worcestershire libraries.
Help using eresources is provided by the team on the askalibrarian desk on Level 3 in The Hive.
Students studying one of the above University of Worcester approved courses can have access to our print library resources (books and journals) held in The Hive. Key texts and online books and journals are provided by the college or organisation where you are studying.
Your borrowing allowance is:
12 X 3 week loan books
3 X 2 week loan books (University High Demand). These are identified by a blue sticker.
Overdue fines are charged at 15p per book, per day.
You are welcome to use the University Short Loan books for reference in The Hive. These are identified by orange stickers.
Manage your library account online
To prevent fines, sign in to your library account to renew your books. You can renew books up to 9 times, unless they have been reserved. Receipts given by the self-service machines in the library give a list of books borrowed and due dates.
When you register to use the library services in The Hive please give us your email address so we can send you messages about book reservations and reminders to renew your books.
Place a reservation
If a book is on loan to someone else and you want to borrow it you can make a reservation via your library account.
University High Demand books (blue labels) cannot be reserved if there is a copy available on the shelves. Short Loan books (orange labels) cannot be reserved.
You will receive an email to your personal account telling you when the item is available for collection. We will give you seven days to collect your books.
Reservations are collected from Level 1 of The Hive and are shelved in alphabetical order by borrower surname.
Printing and copying
Printing and copying charges are as follows:
The Hive has dual purpose printers and photocopiers. Printer/copiers are available on Levels 0-3. All machines can be used for black and white or colour printing.
Overdues are charged 15p per book, per day. In the unfortunate event of your fines reaching £11 your account will be blocked. This means you will be unable to borrow any further items or renew existing items until the fines are paid. Information about paying fines is available here.
If you have lost a UW item, or your book is more than 90 days overdue you will be charged a standard replacement fee:
High Demand, Short Loan and 3 Week Loan
£30 (Standard) £50 (Higher value items)
Junior Fiction and Junior Non Fiction
If you do have an issue with fines or lost items please contact us as soon as possible at firstname.lastname@example.org.
Study skills support
Our study skills pages include guides to referencing and plagiarism. If you are using the Harvard style recommended by University of Worcester, you can find a short guide here. The style matches that provided by Pears and Shields (2016) in their book, Cite Them Right (10th edition).
Subject specific support
For help finding subject specific resources, please read your subject guide and contact the librarian listed.
Contact askalibrarian for any eresource access or general library enquiries.